Privacy policy

SLEPT operates this website and all related services (the “Services”). This Privacy Policy describes how we collect, use, and protect your personal information when you visit the Site, interact with any of our Services, or make a purchase. By using the Services, you agree to the practices described here.

Personal Information We Collect

We collect information that identifies or relates to you (“personal information”). This includes:

Contact Information

Name, email address, shipping and billing address, phone number.

Payment Information

Credit/debit card details, payment confirmation, and transaction data.

Account Information

Username, password, preferences, and settings (if you create an account).

Order & Transaction Information

Items viewed, added to cart, purchased, returned, or exchanged.

Communications

Messages or information you share with customer support.

Device Information

IP address, browser type, device identifiers, network data.

Usage Information

How you browse, interact with, and move through the Site.

Where We Collect Information From

  • Directly from you when you browse, create an account, or place an order

  • Automatically through cookies, pixels, and similar technologies

  • From service providers such as Shopify, payment processors, and analytics tools

  • From marketing and advertising partners who help us improve your experience

How We Use Your Personal Information

To Provide and Improve the Services

We use your information to process orders, manage your account, arrange shipping, handle returns, provide customer support, and personalize your shopping experience.

Marketing and Advertising

We may send promotional emails or show you ads based on your activity. You can unsubscribe at any time.

Security and Fraud Prevention

We use your information to verify identity, secure transactions, detect fraud, and protect the integrity of our Services.

Customer Support

We use your information to respond to inquiries, resolve issues, and maintain our relationship with you.

Legal Compliance

We may use or disclose your information to comply with applicable laws, lawful requests, or to protect our rights.

How We Share Personal Information

We may share information with:

  • Shopify, who hosts and supports our online store

  • Service providers such as payment processors, IT partners, analytics providers, and fulfillment partners

  • Marketing partners to deliver relevant advertising

  • Affiliates within our business group

  • Legal authorities, if required by law or for protection purposes

We may also share information at your request or with your consent.

Relationship With Shopify

Our store is hosted on Shopify. Shopify collects and processes certain information to support and improve the Services. Shopify may combine data from your interactions with other merchants to provide enhanced features.
Learn more: https://www.shopify.com/legal/privacy

Third-Party Links

The Services may contain links to third-party platforms. We are not responsible for the privacy practices, security, or content of those sites. Review their policies before sharing personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. Contact us if you believe a minor has provided information to us.

Security & Data Retention

We implement safeguards to protect your information, but no system is completely secure.
We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce policies.

Your Rights

Depending on your region, you may have rights regarding your personal information, including:

  • Access

  • Deletion

  • Correction

  • Portability

  • Opt-out of targeted advertising

  • Restriction or objection to processing

  • Withdrawal of consent

To exercise these rights, contact us at support@slept.wtf.

We may need to verify your identity before processing your request. You may also appoint an authorized agent to act on your behalf.

We do not discriminate against customers for exercising their rights.

International Transfers

Your personal information may be transferred or stored outside your country, including the United States or Canada. When required, we use approved safeguards such as Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date.

Contact

For privacy questions, requests, or concerns, contact:

Email: support@slept.wtf